EDUCATIONAL
TECHNOLOGIES BLOG
In review of technologies related to
digital citizenship, ethics, and netiquette from my colleagues, there are two
technologies for digital citizenship and netiquette that are beneficial to
adult learning in the field of employee training. It is critical for employees of online
educational organizations understand and use good digital citizenship and
netiquette as they serve inquiries and students across the world. The employees’ main forms of communication
with their inquiries and students are through the use internet technologies,
and telephone conversations. In order to
build and maintain positive, respectful, and trusting relationships with their
inquiries and students, employees must communicate in ways that reflect good
digital citizenship, ethics, and netiquette as they use the Internet.
The first technology resource, “MirandaNet
World Ecitizens” is from Melitta Williams’ blog post, http://melittawilliams.wordpress.com. World Ecitizens focuses on web users taking
responsibility for their actions and behaviors on the Internet to reflect
understanding between peoples and communities within nations and across the
world. By doing so, they are taking
steps to make the web world a better place.
World Ecitizens (WE) provides
wed based resources for educational collaboration in areas of responsible
citizenship, mutual respect, combating social injustice, and conflict
prevention and resolution. WE mainly focus on young
people/students. Their theme to make the
world and the web a better, responsible place for all people and users is one
that applies to all people/students, regardless of age or learning environment.
Employees can take part in a training
class to learn skills and practices of building and maintaining mutual respect
between them and their inquiries and students, as they communicate via the
Internet. The training class can take
part in an open discussion, followed by a group activity on mutual
respect on the Internet and the skills and practices they should display in
their communications. Following the
training class, the employees can take an online assessment to verify and
demonstrate their understanding and acquired knowledge on mutual respect in
internet communications.
The second resource is Netiquette,
from Franklin (Shawn) Eason’s blog post, http://shawneason1.blogspot.com. Netiquette is an internet website that
provides core rules and behaviors that support internet etiquette and online
ethics. The rules, behaviors, and
cultural norms extend to all types of internet communications and data, such as
text, audios, graphics, emails, and videos.
The ten “Core Netiquette Rules” are: spell check, no all caps, tell the
truth, be yourself, do not flame, do not spam, be conservative, do not send
email at night, shop secure sites, and use discretion. The rules centers on the “Golden Rule of
Netiquette,” do unto others online as you would have done unto you (Netiquette,
2012). The main goal of the website is
to inform and teach the internet culture the guidelines that exhibit cyber etiquette
and digital manners as they communicate on the Internet. Netiquette recognizes and takes into account
internet users are human beings, which display the human condition of sharing
information with other human beings, and in sharing, they should display and
maintain netiquette behaviors (that are human).
The trainer would develop and set up
for employees to take, as a part of their training portfolio, an online
training course on the “Core Netiquette Rules” for internet norms, behaviors,
and practices to adopt and use as they communicate on the Internet. The employees will complete the online
training course by the time presented in their portfolio. The employees will then participate in a
face-to-face training class to review and affirm the “Core Netiquette Rules”
for internet norms, behaviors, and practices they should follow in the internet
communications they perform. The employees
will take part in learning activities, such as team debates, role-plays, and
internet communication demonstrations to verify their understanding and ability
to communicate on the Internet in ethical, netiquette ways.
Digital citizenship, ethics, and netiquette
are behaviors that all internet users should learn and practice as they
communicate with others throughout the world.
These behaviors are not restricted to age, sex, and/or nationality. When internet users demonstrate good digital
citizenship, ethical consideration, and netiquette manners, they are creating
an internet world that is safe, respectful, and better for all participants.
References
Eason, F. (2012). Emerging
Technologies in Education. Retrieved
from
Netiquette. (2012). Netiquette. Retrieved from http://www.networketiquette.net/
Williams, M. (2012). Blissful
Blog. Retrieved from http://melittawilliams.wordpress.com
